Frequently asked questions (FAQ)
Dear traveler, we have tried our best to sum up frequently asked questions (FAQ) with the answers presented below.
For further questions please feel free to use the form on our CONTACT page.
How to book an airport transfer with transfergenius website?
You may use our ONLINE BOOKING page to create a booking for your airport transfers. Alternatively you may use the form on our CONTACT page to create a booking.
Transfergenius provides airport transfer for which airports?
For the moment, Istanbul (IST) Airport, Sabiha Gokcen (SAW) Airport and Antalya (AYT) Airport are the ones that you may get transfer service from the Transfergenius.
What is the pricing policy of Transfergenius?
Pricing is always fixed. No additional charges under the name of toll bridge, highway fee or parking fee will be applied to our guests.
Should I make a prepayment for an airport transfer?
No! We do not need a prepayment to confirm your transfer booking. No credit card info will be requested.
What are the payment options for airport transfers?
For the moment the only possible payment method is by cash. You may pay your driver at the end of the trip.
What is the airport pick-up procedure?
You will be meet by your driver or by a Transfergenius representative in the airport. Detailed info will be shared by email after your booking.
What is the benefit of booking a round-trip airport transfer?
In case of a round-trip transfer, the price of the second transfer is subject to %10 discount. Even if you book for your return as a new booking you will be eligible to get %10 discount.
Are the airport transfers shared or private?
Transfergenius only provides private airport transfer services. Bookings are vehicle based and only the passengers that are in a unique booking will be transferred. Different bookings of different passengers will not be merged in the same vehicle.